Frequently Asked Questions

Get answers to common questions about Relaxer and Style.

Appointments typically take 2–4 hours depending on hair length, thickness, and whether you need a full relaxer or root touch-up. Styling time for straight or curled finishes is included. Please arrive with detangled hair to help streamline the process.

We evaluate each client's hair during consultation to determine safety. If hair is severely damaged, we may recommend restorative treatments or delay chemical services. With proper conditioning and professional application, many clients safely receive a relaxer and style.

Most clients return every 8–12 weeks for root touch-ups to maintain smooth results. Timing depends on individual growth rate and hair resilience. Stretching appointments risks uneven texture, so follow your stylist's personalized recommendation for healthiest outcomes.

Use sulfate-free shampoo and a hydrating conditioner, deep-condition weekly, and apply heat protectant before styling. Limit frequent washing and high-heat tools for best results. Sleep on silk and schedule regular trims to maintain strength and extend treatment longevity.

Yes — you can alternate straight and curled looks, but frequent high-heat styling increases breakage risk. Always use a quality heat protectant and moderate temperatures. We tailor styling techniques to protect your hair while delivering your preferred finished look.

Yes, we offer consultations to discuss hair history, expectations, and strand testing when needed. Consultations help determine whether a full relaxer or root touch-up is appropriate. We recommend booking a consultation or appointment in advance to secure your desired time.