Frequently Asked Questions

Get answers to common questions about Video or In-Person Consultation.

Prepare photos of desired looks, note your current routine and products, and have hair clean and dry. For virtual consults, ensure good lighting and a device with a camera for an accurate assessment.

Consultations typically last 20 to 45 minutes depending on complexity. Shorter sessions cover basic planning; longer appointments are recommended for color strategies, custom wig or extension plans, and detailed maintenance instructions.

A nominal fee may apply for consultations. Many salons credit consult fees toward your booked service if you schedule within a specified timeframe. Check our booking page or call to confirm current pricing and credit policy.

Yes. Your stylist will recommend products, routines, and tools tailored to your texture and goals. Expect suggestions for shampoos, conditioners, styling products, and maintenance schedules to keep your look fresh and healthy.

Virtual consults use video and photos for assessment and planning, offering convenience and immediate feedback. In-salon consultations allow hands-on evaluation, color swatching, and product demonstrations for a more tactile planning experience.

Yes. You can revise your plan by contacting the salon or stylist. Major changes may affect pricing or timing, so notify us before your appointment to adjust supplies, booking length, or cost estimates accordingly.